pricing

Charges are per hour with a one hour minimum charge and thereafter in 30 minute units. Some work can be carried out on Estimate or fixed price.

5am-5pm is 90.00 per hour then TTPH charge for every half an hour.

5pm-5am is 185.00 per hour after the first hour TTPH charge per half an hour.

All Plumbing and Heating works include a 3-month warranty and are insurance backed.

Tyrone Tash is trading as 24-7 TT Plumbing & Heating

COMPLAINTS POLICY

TTPH always endeavour to provide the best service and products for our customers. However, on rare occasions, TTPH recognise that there may be times where our customers may not be completely satisfied.

To ensure TTPH are able to put things rights as soon as TTPH can, please read our complaints procedure below and TTPH will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that TTPH can rectify any problems as soon as possible. Either call us on 07904 847 696, or write to us at:

TT Plumbing & Heating

303-305 Cricklewood Broadway

London

NW2 6PG

or email us via our contact page form and TTPH aim to respond within seven (7) days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where TTPH cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader TTPH use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website https://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/